Terms of Service

1. Acceptance of Terms

By accessing or using the KuwFlex mobile recharge service, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Service Description

KuwFlex provides an online platform for mobile recharge services in Kuwait. Our service allows users to top up their mobile balance, add talk time, and extend data plans for various mobile operators in Kuwait.

3. User Responsibilities

Users are responsible for:

  • Providing accurate and up-to-date information for recharge transactions.
  • Maintaining the confidentiality of their account credentials.
  • Ensuring they have sufficient funds for the recharge amount and any applicable fees.
  • Complying with all applicable laws and regulations while using our service.

4. Payment and Refunds

We offer multiple payment methods for your convenience. All transactions are processed securely. Refunds are subject to our refund policy and may be issued at our discretion in cases of service failure or error on our part.

5. Service Availability

While we strive to provide 24/7 service, KuwFlex does not guarantee uninterrupted or error-uninterrupted service. We reserve the right to suspend or terminate the service for maintenance or unforeseen circumstances.

6. Limitation of Liability

KuwFlex shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

7. Privacy and Data Protection

We are committed to protecting your privacy. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

8. Modifications to the Service and Terms

KuwFlex reserves the right to modify or discontinue the service at any time. We may also update these Terms of Service periodically. Continued use of the service after any changes constitutes acceptance of the new terms.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Kuwait, without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:

KuwFlex Customer Support
Email: [email protected]
Phone: +965 2234 5678
Address: Al Soor Street, Kuwait City, Kuwait

Last updated: May 15, 2024